This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our policies and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act) and the General Data Protection Regulation 2016 (GDPR), the data controller is At Home - Vale Senior Care, First Floor Office, No5 Coronation Corporation Buildings, Back Row, Denbigh LL16 3TE registered Company Number 10975389, trading as "At Home - Vale Senior Care".
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 & General Data Protection Regulations 2016 (GDPR).
Any questions, comments or requests regarding this policy are welcomed and should be addressed to info@valeseniorcare.co.uk
Information we may collect from you
We may collect and process the following data about you:
* Information that you provide by filling in forms on our website valeseniorcare.co.uk. This includes information provided at the time of posting material or requesting information on services. We may also ask you for information when you report a problem with our site.
* If you contact us by any means with queries, complaints etc., we may keep a record of that correspondence.
* When you engage with us on social media.
* We may also ask you to complete surveys that we use for research and quality control purposes, although you do not have to respond to them.
* Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own admin purposes or otherwise and the resources that you access.
Collection, transfer and disclosure of your information
At Home - Vale Senior Care gathers and processes personal data in accordance with the Data Protection Act 1998 and the General Data Protection Regulations 2016. We only distribute your data within At Home - Vale Senior Care and store data through a CRM system, Pipedrive.
We may disclose your personal information to third parties only under the following circumstances:
* In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
* If At Home - Vale Senior Care Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its clients will be one of the transferred assets.
* If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of At Home - Vale Senior Care Limited, our website, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Rights of Data Subjects
In addition to imposing various duties upon data controllers the Data Protection Act & GDPR provide individuals (data subjects) with certain rights. The purpose of doing so is to empower and enable users to check what data relating to them is being held and what is being done with it. These rights come with responsibilities, it is not granted to subjects so that they may make enquiries out of idle curiosity but rather so that they can check what data is being processed on them and how accurate that data is.
The rights of data subjects are as follows:
* The right to establish the existence of personal data;
* The right of access;
* The right of objection (unsubscribe);
* The right to be forgotten (deleted);
* The right of rectification;
* The right to complain.
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by At Home - Vale Senior Care in the manner set out in this Privacy Policy. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.
Should you have any issues, please reach out to office@kdweb.co.uk.
Data Retention
Personal data is stored for varying lengths depending on the nature and purpose for which it was collected. We store personal data in line with any applicable statutory minimum periods, and then review it periodically (usually annually) to ensure it is still necessary to be retained for the purpose for which it was collected.
Disclaimer
The documents and related graphics published on valeseniorcare.co.uk may contain technical inaccuracies or typographical errors. Changes are periodically made to the information herein. At Home - Vale Senior Care may make improvements and/or changes to the information and services described herein at any time. In no event shall At Home - Vale Senior Care be liable for any special, indirect or consequential damages or any damages whatsoever arising out of or in connection with the use of information available on valeseniorcare.co.uk.
The entire content of this website (valeseniorcare.co.uk) is copyright of At Home - Vale Senior Care that retains all rights in respect of any or all of the material. The contents of this website may be printed for personal informational use as long as the Copyright notices are also reproduced. The content may not be re-distributed, re-sold, reproduced, stored in a retrievable system or transmitted in any form by any means, electronic, mechanical, for photocopying, recording or otherwise, without prior permission of At Home - Vale Senior Care Limited. Any infringements will be rigorously pursued.
Links to third party sites
This site valeseniorcare.co.uk includes links that will allow you to leave the site. These linked sites are not under the control of At Home - Vale Senior Care and we are not responsible for the content of any linked site or any link contained in a linked site, or any changes or updates to such sites. At Home - Vale Senior Care is providing these links only as a convenience, and the inclusion of a link does not imply endorsement by yondaweb of any site.
Governing Law
Use of this site means you agree to the terms and conditions of use of this website, which constitutes a contract governed by English Law.
Updating this Privacy Policy
We strive for continuous improvement in our services, processes and protecting data subject rights. We will therefore update this privacy policy from time to time. Therefore, we advise you to check this policy on a regular basis, or if requested we will send it to you on a regular basis. We are also happy to provide previous versions of this Policy on request.
Last update: 01/02/2019
We collect information from you when you fill out an e-mail response form.
The information we collect from you may be used to send periodic emails, send you information, respond to enquiries, and/or other requests or questions.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We do not use cookies directly, but some of the third party applications that we run our website do, and are detailed below
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
By using our site, you consent to our online privacy policy.
If we decide to change our privacy policy, we will post those changes on this page, and/or update
the Privacy Policy modification date below.
This policy was last modified on 1st-February-2019 by At Home - Vale Senior Care
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